ScoutCamp Conway RV Park
Horrible
This is a long review but please read it. It is a public service announcement. Camp Conway greenbrier. Landlord Burt Zinser. Where to begin.. Let start with Ameneties. The website states Each site has full hook ups including 20/30/50 amp electric, clean city water, city sewer and fiber-optic high-speed WiFi. Guests at Camp Conway have the option of porches, sheds and gazebos with management approval. We also offer a bath house and a laundry. 1. Clean city water- it taste like plastic and chlorine. Must have a water filter if you actually want to drink it or give it to your pets. 2. Fiber optic high speed wifi. That's a joke. Shoddy at best. TCW repeatedly has to come out to fix it and it's still garbage. If you are okay with internet dropping in and out every 5 to 10 min, then it's great. Save yourself the headache and get your own, but don't expect Burt Zinser to reduce your rent for services he offers but you can't use. Here at camp conway you can expect to pay for services unrendered.(Not the only one that has this problem in the park) 3. Porches, sheds or gazebos. 100%, as long as you are one of his favorites, like the people in the pictures he uses on his website. The beautiful two story rv with full front porch, likes to watch what everyone else is doing and then go complain to Burt if she doesn't like how your lot looks or what your doing. Burt will be sure to tell you it's too much, or beauty is sometimes only in the eye of the beholder. 4. We also offer a bath house and a laundry. The"Bath House" is one shower, without a bathroom vent, a toilet and sink, in the laundry room and is always disgusting. Hair on the floors, wall, drain, soap scum, ect. The toilet has pubic hair and feces on and around it. No one cleans it, nor cleans up after themselves. Not sure who replaces the toilet paper but half the time it's empty. The laundry is two household washers and dryers. Costing 2.50, which isn't bad. Just don't run the washers at the same time or they flood the room(you will be blamed for over loading it) and expect to dry your clothes for an hour or so, or they will be damp. The state of the laundry room is horrible. Trash overflowing, dog hair, and random debris all over the floors. Again no one cleans them.( you think well I'll just get compact washer, expect to be charged extra for water and don't you dare hang clothes outside to dry, that includes beachwear and towels). It's not visually appealing. 5. Spacious lots. The outer lots are 600 and the other lots 565(it was 550 back in Feb, this is important to note). Price subject to change without a notice. Do Not expect Burt Zinsers crappy memory to remember not to over charge you(text wont help you either). Honestly, don't bother to ask Burt about it, or he will get annoyed and either kick you out or threaten to. I'll get to that later. The lots flood when it rains, grass is almost non existent, scorching heat from lack of trees and of course you have to love the red clay that gets over everything. Lots are suppose to mowed by him, but he hasn't mowed in the 5 months we've been here. He sends his child out, who does a half ass job weed whacking around the pedestals and mows part of the big field. If it wasn't for one of the permanent resident here mowing for people that ask him, it would be horrible. 6. Someone pointed out they have a huge open field with plans to extend the park, but currently it's a great dog area to let your dogs off leash to play. WRONG. DOGS ARE NOT ALLOWED TO BE OFF LEASH. Expect to be harassed about picking up your dog poop. Even when you do, other people do not, while letting their dog roam free and you will be blamed. He has plans to extend the park, true, but until then expect for Burt to constantly remind you that until the park fills up, it all comes out of his pocket, so he's loosing money. You can rent one of his tiny homes if you want to pay near 1,000 for a studio apartment, open floor plan, with a 500 dollar, per pet, fee. You will be secure too as one of his security cameras point directly in the front windows of the current one and only tiny home he has on the premises. 7. Rules. It all depends which of his rules and who you are. If he tells you no AC units in the windows of RVs. There are currently 5 RVs that have units in the windows, so he doesn't really give a crap about that rule. I personally don't care but it was one of the things he stated when we called. No agressive dogs. His example, like pitbulls. Hey as long as you tell him it's another breed he doesn't know the difference and isn't bothered to check. I see nothing wrong with pitties, he's just the type that believes in bad dogs, not bad owners. Oh and on that note you will be sure to hear or be told, that you don't need another mouth to feed, or straight up told you can't keep another pet if you get one. 8. Privacy. Don't expect it. Burt Zinser likes to meddle in people's business. He gives unsolicited relationship advice, opinions on how you should decorate, how your vehicle looks, if your working or not(regardless if you pay rent on time, he doesn't like it if you are a stay at home person). Our experience here has been crap. We moved into the park on Feb 3rd. The lot was one giant mud pit. We asked if he would buy grass seed and we'd care for the lawn until it fully grown. We were told yes at first then the next day we received a text staying no because then he'd have to do that for everyone. We bought grass seed, tilled the land by hand and grew grass. We called about the internet 3 different times. The first time he handed us a wifi extender, that didnt work and TCW said it was pointless since it wasnt hooked into landline nor had bluetooth capabilities. He then had TCW come out two more times to"fix" it, before we said screw it and got starlink. When asked if he would remove the fee for the interent we can't use. He said no. When we asked why are we paying for something we can't use, he stated it was our problem, not his. For the month of Feb rent was 550. March 550. April we TEXT him after hours and asked him to gIve us a call so we could pay rent. HE CALLED US, did the transaction and got off the phone. We checked and noticed he overcharged us, 565. We TEXT him again and pointed out he over charged us. HE CALLED US BACK. He asked when we had moved in, we told him Feb, he apologized and refunded the 15 dollars. When asked when he was going to raise the rent if he would be notifying us. We asked if we would still be paying 550 until then. He called us nieve to think rent wouldn't change. When we explained that we didn't think it would stay 550 forever, but that we would be notified and not just him taking whatever amount he decides he wants. He got irritated said we were busting his balls and he hadn't eaten dinner yet but instead dealing with this crap, and that we were temporary visitors(i didnt know 5 months of renting was temporary). He belittled a person that has autism and learning disabilities when he was the one to CALL US BACK and interupt his own supper. We called during business hours and informed him of the condition of the shower being filthy and smelling of cat urine, because everyone closes the door behind them after a shower and there is no vent( burt decided it wasn't needed, told to us by someone else). We were told people are supposed to be cleaning up after themselves. We asked if he would get a deck brush, hose and cleaning supplies for us and we would clean it for free, once a week. He said sure. A week later we saw him on the property asked about it again. He got annoyed, we dropped it and bought an external on demand hot water heater to be able to shower and feel clean. Once again it was time for rent to be paid. I noticed he had been over charging us again for may and June, not even a week after he told me that August 1st was when the rent would be raised. I saw him on the property and walked over to bring it to his attention. He got irritated and told me that it was becoming a bit much. When asked what he was talking about he stated that no one else bothers him as much as we do, and it's overwhelming. I stated to him that we haven't been unreasonable in holding him accountable for his property. I had explained previously about my husband being autistic with learning disabilities that sometimes effect how he understands things. I brought up that he stated he thinks he's autistic and his wife has told him thay his facial expressions and attitude towards people can be offputting and misinterpreted. I would think he would be more understanding. I told him he obviously has an issue with my husband and that from now on he will be dealing with me since my husband irritates him so much. He tried telling me no that wasn't the issue. I cut him off and said that was exactly the problem or it was holding him accountable, or both. He asked if we be out by then end of the month and I said no, as we have done nothing wrong. Rent is never late. Always paid. Our site is clean, we follow the rules. The next day we received a text from him telling us to be out by the end of the month and he was sorry it didn't work out. Retaliation for a woman speaking to him. Burt Zinser is a horrible business man, landlord and human being. He has issues with speaking too and dealing with woman if they try to be an equal. I truly believe he's sexist and I'm not the only woman in this park that thinks that. If you and your husband are speaking to him, you ask him a question he will disrespect you by looking at your husband and answering. Ask around, talk to people in the park, and not his favorites. I'm hoping I can attach the photos I've taken around the park and facilities but if I can't, feel free to reach out. I have no problem sharing them, in hopes you won't support this man and his park. I will be posting this in every RV group I'm a member of, local community pages and restaurants. Let's hold this man accountable for his disrespect, horrible ethics, and business. Greenbrier is a better community then this man deserves and he shouldn't be allowed to continue this way.
