ScoutFrandy Park Campground
Management is horrible
We have been coming to this campground as a large family group for years, and while the location itself is great, this review is specifically about the management experience, which has unfortunately become the defining part of our visits. Over Memorial Day weekend, what should have been a relaxed, family-oriented trip turned into an exhausting and uncomfortable experience due to the way situations were handled by management. From the moment our group began arriving, interactions felt unnecessarily confrontational. One family member, after completing a long drive with young children, was immediately questioned and asked to provide documentation regarding their RV, despite ultimately being within the stated limits. Even after being proven correct, the tone did not shift. At 6 a.m. the following morning, management knocked on their RV and required them to move sites, which could have been handled in a far more respectful and reasonable way. While we understand that rules exist and adjustments sometimes need to be made, the manner in which these situations were approached created an uncomfortable atmosphere from the start. That family ultimately chose to leave early because they no longer felt welcome. Later in the weekend, additional members of our group arrived after hours. While this may have technically violated the posted arrival policy, the complete lack of flexibility or basic courtesy was disappointing.(especially given that this is a long-standing, returning group) Rather than offering a reasonable solution, they were instructed to leave and find somewhere else to stay overnight. A simple, human approach could have resolved the situation without escalating tensions. Throughout the weekend, interactions with management consistently felt hostile and unnecessarily aggressive. Instead of fostering a welcoming environment, there was a pattern of talking down to guests and addressing concerns in a way that felt more about control than customer service. Additionally, the public response from management to reviews is concerning. The tone comes across as defensive, dismissive, and unprofessional. Rather than acknowledging guest experiences or showing any willingness to reflect, the response shifts blame entirely onto customers and characterizes feedback as an attack. For a business in the hospitality industry, this approach is disappointing and does not inspire confidence. To be clear, this review is not about the campground itself, it is about the experience created by management. A place can have great amenities, but if guests feel uncomfortable or unwelcome, it overshadows everything else. Based on this experience, I would not return, and would not recommend it to others looking for a relaxed and positive camping environment.
