Santa Cruz Redwoods RV Resort

Would have given this spot 5 stars but their customer service is terrible. Due to the heavy rain, we had a catastrophic failure of our awning. Went and talked to them to find out if they had a mobile guy they could recommend. They were minimally helpful. Told us we could keep our rig parked there a couple days until we could get it repaired because they weren't booked for the week but we'd have to pay full price. Which is fair. We opted not to do so and worked all morning to get the awning secured and rolled out of there 15 minutes late. We promptly got a charge for late checkout. Definitely don't recommend! And I will be sure and let everyone I know what crummy customer service we received and that this place is best avoided.

This campground is very nice! Nothing fancy. An older campground but we’ll maintained. We had to change our dates, and it was an east phone call to do that. They also let you checkin and pay online which was seamless also. Close to 6 Santa Cruz county state parks and Santa Cruz beaches and town. We will stay here again! Side note. Don’t use hwy 9 south from Santa Cruz towing. The road is too winding and narrow. Use hwy 17 to Mount Herman road

Beautiful area, beautiful trees and nice amenities. On the whole they’ve really squeezed spots in to every nook and cranny of the property. A bit of space would serve them well. pulling in at the busy time of the afternoon/evening was almost anxiety inducing. With the close proximity and the sheer amount of people. Once you’re settled it’s better but the close proximity to each other is still there. Overall a positive experience and would consider returning, the whole park is best suited to small vintage camping trailers.

Be sure to pay the $15 hold fee when you’re booking online, I booked months in advance thinking I had reserved a nice spot by the River and we get there and find we’ve been placed directly butted up to the playground and a hoard of screaming children. In speaking with the management we were informed that there is a hold fee of $15 you need to pay while booking your stay to ensure that you get the site you want as someone can choose the same site and if they beat you to the “checkout” they will prevail. They said it’s normal and maybe it is , but it was very disappointing. We were accommodated with being moved to another spot that was better but in the end it seems like a money grab and a sure way to get on some peoples bad side.

Great proximity to Santa Cruz and Felton, would recommend but do your homework first