ScoutSaddle Mountain
Saddle Mountain in Carmel, CA
This is by far the nastiest campground I have ever encountered, which is entirely unacceptable given the premium price tag of over $200 per night. Upon arrival, our campsite was unkempt, unraked, and covered with scattered litter and cigarette butts. However, the worst part of our stay was the restroom facilities. While initially clean, by evening the bathroom ran out of paper towels (there are no hand dryers) and the toilet was heavily fouled with feces, with used toilet paper scraps strewn across the floor. In an attempt to help, I used the provided toilet bowl brush—which shockingly already had feces on it—to try to clean up and personally picked the litter off the floor. By the next morning, the bathroom had deteriorated right back into the same revolting state. The toilet bowl was smeared with feces again, paper trash littered the floor, and no paper towels were replenished. It remained entirely neglected and filthy until we checked out. I initially reached out to management directly via their email review prompt to give them a chance to address this privately before posting online. Because of the hazardous, unsanitary conditions, I requested a partial refund. I received a phone call from a polite woman on their staff, but she completely bypassed the health and safety issues and only offered a coupon for a future stay. I will absolutely not be returning to Saddle Mountain. Save your money and find a cleaner place to stay in Carmel."
