Fox Hill RV Park & Campground

I understand your disappointment with the way your family was treated at Fox Hill. It's essential for businesses to maintain respectful communication with their customers. However, the owner's mom might have been concerned about the young kids' play equipment being misused by your teen, which can cause damage to fox hill property or pose safety risks for kids down the road. The seesaw is designed to go up and down for small children. The situation could have been handled better, but she did apologize for how she may have came across. We also apologize. It’s not that she didn’t want to have your kid on the toy, it’s that he was rocking it back and forth off of it against the correct way of using the toy. Any staff or adult that sees something happening to fox hills property should say something to stop the situation. It would have been beneficial if you had a chance to discuss the issue with the owner directly, as open communication can help resolve such concerns. We are sorry to here the bathrooms haven’t been up to speed for you this year as well. Did you voice your opinion to staff? We would like to always here this while you are here to fix any issues. The Fox Den was open everyday of your stay. We do apologize if any smoke entered the building during your stay. Our prices have gone up every year based on what we put into the resort as well as economic situations. Nonetheless, it's essential for any establishment to address customer grievances and create a welcoming environment for everyone. Hopefully, we can take this feedback into consideration for future improvements. On how to handle a situation with our amenities and teens.