Blue Lake RV Resort

I would have given it 4 stars about 5 years ago when we first stayed as it seemed a lot friendlier staff willing to please their customers but I'm not sure if it was sold since then but I had to give it only 2 stars this time because the negatives outweighed the positives. Pros: Friendly staff that helps you park if you need it. Location is fairly close to the town of Bonners Ferry and Sandpoint so you are never too far from civilization. Although I've never used it, they do have wine in the evenings for their guests...not sure if they charge or not. They also sell wood and when we were there 5 years ago, they delivered it to our site. Also, the site we stayed in that time was not full hook ups and the staff still helped us dump without having to move our rig. Cons: Everything everyone says about the pot holes, dirt road, train noise and turn off from the 95 is spot on. The one thing I didn't hear anyone mention is the noise from the 95 of cars that can be as loud as the constant train passing in the middle of the night. So, quiet and serene is not a good description. The"lake" although which can be fun for small kids fishing and maybe paddle boating, is more of a large pond that is dark and gloomy like and so when you first see it, you might be disappointed at it being called a lake. Although friendly, I didn't find it as hospitable as it used to be when we were first there five years ago and you get the distinct feeling that they are barely surviving as they will not do anything extra to refund or make things whole if you experience is not up to par. Here is why: We were charged half of the amount to reserve the spot we wanted and in order to keep a particular spot you pick, you have to pay a little extra to reserve it or you can still risk having them move you to a different spot if they want to. That's a first. It's true they can't control the weather and I don't really blame them for that, but good vacation industries will go out of their way to keep their customers happy when things are not up to par. We paid for six days and with the stifling heat, along with the fires that were in the area, we were smoked out and weren't told that campfires were restricted per an ordinance they were given before we made the trip there. The entire camping experience was ruined because the only choice we had to not to feel choked out was to stay indoors in the RV. We only stayed one night since this was miserable and decided to leave the next day. When we got home we received an email requesting our input of our stay and we told them a partial refund would have been nice since accommodations were not up to standards. Instead, we were told that in order for them to stay in business and because they have few drop ins, they have to take 50% deposits up front. This seems fair but we paid for the entire week, so it seems to me that in good faith and good customer service, 50% or even some refund at all would have kept us coming back despite the cons. They also claimed that charging 50% is better than some places that want all the money upfront when you book. We have been RVing for years in this area and there are much better places to go that do not do this I'm not really sure why they asked us for our input in the first place. Anyway, as a result we won't be back.