Alice Springs RV Park & Resort

ThisThis was the first time we've we had some guests come in for a couple hours and they were charging them $5 per person to get in and I had my aunt come in and she was handicap she parked close up to my camper it was on the grass a little bit and they yelled at her for it these people are rude and they watch you like a hawk every little thing you do they know what you're doing they kept charging my husband's credit card $5 per person I feel if you pay for your campsite you shouldn't have to pay for your guest they should check in at the office but they shouldn't have to pay I would never go back there again

We had a trip planned here for during the summer. Unfortunately, we were caught in the Arkansas 3.5 inch hail and wind storms. Our truck is severely damaged along with damage to the Camper. The truck has to go in for repairs which will take a while. I called to explain this. The lady that answered the phone was nice. I asked if management could make an exception and refund my payment. I was not canceling because I wanted, I was canceling because I would not be able to go due to the storm damage. Management repeated over and over the cancellation policy. I advised she lacked empathy. Again, she repeated"the cancellation rules". They kept half of my money...around$300.00 because I was canceling. The other parks I was scheduled for understood and gave 100% of my money back. This park is about the black-and-white contract with zero human touch or empathy. You will see other posts where they keep the money from others when the cancellation is beyond their control.

This is a newer campground with lots of young trees. Great location but on busy m66. Great park for the non rustic type.