Tried to stay here. Booked a site over the phone, got a reservation but was not told a confirmation number or even what site number we would have. Had to get off the line quickly as they made it seem like they were too busy to talk to me. Called back weeks later to confirm and got a site number, but again seemed like I was unimportant. Called before the trip to verify that I could cancel due to covid travel restriction and was told it would be fine. When I canceled the next morning (as I was told I could do), the manager called me and rudely said that was not the case. Again, they always seemed to be too busy to take care of my needs as a guest. I wish that I could say I will try again, but this experience of poor customer service has made me sure that I will never be staying at this resort again.
Tent sites are just okay. They are located directly across from houseboats, so little privacy. The area was also damp, which meant lots of bugs. I was envious of the RV side, which looked much nicer. It was not quiet due to being practically under the bridge into La Crosse. On the upside, The man working there was very friendly and helpful. It did not appear that anyone was masked or social distancing. The bar was open and patrons were next to each other on stools at the bar. Employees were also not wearing masks.
We booked this on a whim so what’s expecting much but found it to be a wonderful getaway. Everything was easy to access and they had all the needed items on site. Propane, camp store, bar, golf cart rentals, canoes, etc. definitely worth renting a golf cart for the day as the campground is pretty spread out. We stayed in site 211 which was ok - shaded, etc. but the ticket is the sites by the water, either riverside or bay side. If you’re on the bay side you can being your boat and beach it right by your campsite. Fun! Worth coming back to for sure!
This is a great campground. About a 10 minute walk over the Cass St. bridge and you are in the heart of downtown La Crosse. This campground offers everything.