Kewadin Casino, Christmas MI

I saw on a different app that they had overnight parking with free electric hookup, no fee was mentioned. I called at 7:45pm and spoke with a guy in security and asked “Is it enough space to set up a tent there?” and he said “Yeah, you can put it on the pavement in a parking spot, we had a group of bikers here that did that not too long ago.” Verbatim. I asked if he happened to know if there were spaces available and he said yeah theres..1, 2, 3, 4, 5, 6 empty spaces right now. I said alright, great, thank you, have a good night. He said youre welcome, you too. I arrived at 8pm, set up my tent, which is a small 2 person tent, just me and my dog. I moved my jeep to a regular parking spot in the middle of the lot. Then i went inside to use the restroom and asked about buying some used playing cards, spent $20 in slots and came back out to sit in my jeep until about midnight when I went to my tent and got settled into bed. Then a guy comes out at 12:35am and says “Hey, we don’t allow tents here.” I explained that I had explicitly asked someone in security if it was ok to set up a tent and he said yes. The guy went back in and asked the manager about it, came back out with a second security employee and said we dont allow tents. I asked who was working security around 7:45 and they said theres 3 security employees and neither of them two took a phone call from someone asking about a tent. I asked ok then who is the 3rd person? They said we can’t give that information but you’re welcome to come in and talk to the manager. Did you pay for this spot? I said the guy I spoke with on the phone never told me I needed to pay but I can do that. He said well we don’t allow tents, this is RV only and they come in at all times of the night so if you want to come talk to the manager, you can. I said ok I’ll be packed up in ten minutes. So I went in at 12:50, they close at 1AM. As i walked in i heard the announcement saying the casino closes in 10 minutes, please print your tickets and make your way to the cashier to cash out. I asked the security guy “can you get your manager, please?”he said we close in 10 minutes but I’ll get her for you. I said “I know.” I simply wanted to tell her that she should make sure all her employees are on the same page and to avoid this problem in the future, she should inform the employee that gave me incorrect information of what the rules are. The security gaurd went over to the door where the managers office is, whispered back and forth for a few seconds, closes the door and says she busy, we’re locking the doors now, you need to leave. I said you just told me less than 10 minutes ago that i could speak with her. He said yeah that was when we were open, now we’re closed and you need to leave. I said you just told me you guys close in 10 minutes..? And what did that announcement just say? He hesitated because he knew it said they were closing in 10 minutes but he said its to let ppl know that they need to bring their tickets to the cashier. And i said so they have 10 minutes to do that… he said per the manager, we are locking the doors now and you need to leave. I said i just don’t understand why you said i could speak with her, you said you’re open for another 10 minutes but now 30 seconds later you’re closed? The manager then gets on the walkie talkie and asked if he’s good and he responded shes not leaving, can you get tribal on the phone? She gave a really enthusiastic “I’M ON IT!” And the guy tells me theyve got tribal on the way so i need to leave. His voice was shaky and he seemed like a ball of nerves. Im a single female in my late 20s. There was no reason for him to be so worked up. I never raised my voice, I didn’t cuss, I didnt even give the impression that I was upset. When he told me I couldn’t be there I politely explained that I specifically called and asked security about it and then when he came back outside i said ok ill be packed up in 10 minutes, I didn’t argue or give them any trouble about it. So i just kind of laughed and shook my head and left. The fact that they waited until 25 minutes until closing, well past midnight, to come tell me to leave, the fact that my tent had been there for 4 hours at that point, the fact that there were 5 other open spaces, the fact that I was told I could speak to the manager and then she was unwilling to do so, and the fact that I’m still in the parking lot because Im not about to find another place to camp at 1am and its now past 3am and not a single other RV has pulled in, all has left me with a very bad taste in my mouth. I just think they handled the situation very poorly, in my opinion. I understand that the spaces are meant for RVs, though the information on the other app did not mention that but I called ahead to confirm it was ok. They could have made an exception, made 20 more dollars than i already put in their machines, explain that it was a one time thing because of the miscommunication, or at the very least the manager could have spoken to me face to face. I’m also wondering, if RVs come in at all hours of the night as the secuirty gaurd says, how are they paying the 20$ to be there for the night if the casino is closed? I guess if you need a place for an RV that bad and all the campgrounds around are full like they are tonight, Its a last resort but I think you should give your money to anywhere else than to such an unprofessional business. If you’re in an RV, just go to any other parking lot to sleep. The management here is not good people.