Mesa-Apache Junction KOA

I will start by saying that I really liked the park. Clean, well kept, nice facilities. All the nice things you want, but the staff managing the park are the nicest sweetest identity thieves you will ever meet. Used my bank card to pay for another month & pay electric bill. I was staying monthly. As the employee was running the card she told me system is always slow on Friday, she had several charges all went through, then while running the $650.00 rent charge their computer or employee tried to double charge me. My bank card app. Immediately notified me through text messages of the double charge. But because I keep less than $1,000 in that account the second charge was not allowed to go through. But the first charge did go through along with all the other previous charges. The employee told me the charge never went through. I tried to explain to her the charge did go through I had a receipt for it on my phone. She claimed they've had this problem before , and it took several days for the credit card company to clear it up. She then asked me to pay again! And because I'm not independently wealthy I told her I would only be able to pay rent once that month. I didn't contacted my bank and I disputed the second charge that didn't go through and was told by the bank the first charge did indeed go through. After getting back to the employees of the park they became very rude and accused me of trying to not pay. I work very hard for a living and always pay my bills, but since they were paid and the money was taken out of my account and paid to them according to my bank I was not worried about the problem and figured it would clear itself up in a couple days. The lack of ability to use technology I believe was the problem. I would almost bet money those employees probably have a VCR still flashing 12:00 p.m. with a flip phone sitting on top of it. Fast forward to 3 weeks later they still claim they haven't got their money my bank claims they have been paid I have a receipt for it on my phone only problem is the employees here scream and yell at you and try to talk over you and will not listen to any thing you say. they told me they were overbooked for the holiday weekend coming up and they needed me out. She then said since they were letting me stay there for free they needed me gone. I paid them their money now they're accusing me of stealing. If they had a pre-existing problem with their credit card vendor/point of sale company and had had issues before I would have paid cash had I known. Something definitely suspicious going on in the office of this place. Do I think they are identity thieves I doubt it, definitely not intelligent enough to pull something like that off. Are they so incompetent and hard-headed they would compromise your credit card information due to lack of intelligence, absolutely 100% they fit that profile exactly. Campers beware

I stayed here for two nights while I was in the Phoenix area after having to reroute a trip due to unexpected winter weather at my original destination. I camped in a 22 foot rental motor home.

This was my first KOA experience, and it was such a delight. I arrived after hours, but some of the staff still on site saw me grab my check in materials at the office. He lead me to my sight in his golf cart, helped us get backed in and all settled for the night. Staff called the next morning to finish check in and verify our stay info. The staff this whole stay was so kind, it was amazing.

Our site (I believe most as well) was gravel but naturally pretty level. We had plenty of space between us and adjacent sites. The whole KOA has some nice touches as far as landscaping, sites with grills, etc. Very clean and well kept.

Location is about 45 minutes from Phoenix, which was perfect for us. We spent a little time in old town Scottsdale as well which is about the same distance. I would 100% stay here again if I’m in the area.

This KOA had some really awesome features and gives you most of the convenience of a hotel with the ability to bring your RV and your personal items with you without the hotel price tag. The KOA features a year round heated pool and jacuzzi. The pool area was fenced and had some chairs, tables, and what appeared to be covered grills. The pool is right outside the office building which also has bathrooms and a small convenience store. If they don't have what you are looking for the is a major grocery store about 2 miles away. This KOA is in town. Don't come here if you're looking for a remote destination. The other side of the exterior fence has houses and businesses.

Each site has a picnic table and some had a stand up bbq pit. The spaces are really close together and separated by a row of rocks. Up front they have 4 little single room cabins that say there can sleep 6 but have no bathrooms. There are some upgraded RV spaces that have outside grill areas with sinks and counter space.

The spaces have very little shade if any! Be very aware of the weather when you visit. It'll be hot during the day and very cold at night depending on the time of year. You will be randomly assigned a space unless you pay the fee to have an assigned space.

The KOA features a small fenced playground with a tetherball, swing set, merry go round, and a table with an umbrella. On the other side of the KOA there is a small fenced dog run. I also saw a stand alone sink near one of the loops. There is an activity center if you're hosting a group event. It had a few standing bbq pits outside. At the entrance was an air pump for filling tires.