Andersen's Oceanside RV Park & Cottages

This is long but I wish someone wrote it so I knew what I was atleast spending our money on. I’ll first write about the website and how it lies and then my experience, with pictures. For context, we have a 43-foot fifth wheel that stands at a standard height of 13’6”, totaling approximately 60 feet in length with our truck. Discrepancies in Site Descriptions: Forested Sites: 1. The website advertised three large grassy areas. In reality, one was occupied by the campsite manager. Though there are two sites remaining, the one closest to the store backs up into low-hanging branches that could easily damage our solar panels and things on top and was not in an area or wide enough for us to back in our 43’ fifth wheel. 2. Amazing for Slides: The two available sites might work for slides, but the most narrow spot would have posed a significant risk. Which is the one we were supposed to have. If you don’t have slide toppers, your slides would be filled with leaves and branches. 3. Size Claims: The website states sites are 100'x50'. The owner specifically state that they are 70'x20' and none of the sites are100’x50’. 4. Surface Quality: The site closest to the store was somewhat gravel, but weeds were growing over it. Further back, it became more uneven, with slopes and hills leading into grass rather than a proper gravel pad. 5. Connectivity: The advertised satellite, TV, and Wi-Fi were virtually non-existent. Wi-Fi in the other areas was terrible, leading to frustrating experiences trying to connect. 6. Fire Pit: We booked a spot with a fire pit, which we were told would be moved to our site from the forested area. However, we never received it. Thankfully, we brought our own. Prime Sites: 1. Surrounding Environment: Claims of being quietly surrounded by grassy dunes and playful pines are misleading. While there are sand dunes, the pines are very far from the sites; you are primarily in a campground without immediate tree access. 2. Proximity to Beach: this was accurate it was a nice walk 3. Size: Again, the owner mentioned that all sites are 70'x20,' contradicting the 100'x20' claim online. Our fifth wheel did not fit adequately, forcing us to deal with dirt and litter behind us. 4. Patio Description: The site described a sand entry on their site and a beauty-barked entry when you go to book. It is in fact sand which is why I purposely booked the forested site 5. Wi-Fi Quality: Rather than excellent Wi-Fi, we experienced frequent disconnections, and often it only worked late at night when the campground was quiet. Overall Experience: Upon arrival, I was met with the owner stating that we didn’t need to get out of the truck, which seemed convenient at first. However, once led to the incorrect site, I expressed our booking for a forest site, only to be told they preferred to place us elsewhere because of our size(which we did specify during booking) The roads were a bit narrow for turning around a big rig despite them saying big rig friendly, and backing into a suitable site required a three-point turn, making it an complicated process. When I approached the office regarding a refund for the site difference, the owner reeked of pot(I usually don’t care but I would rather do business with someone sober than argue with someone stoned). the owner was immediately confrontational and dismissive. Despite my attempts to explain the situation, he insisted that all sites were the same and refused to acknowledge the misleading size and price differences. His behavior was unprofessional and unacceptable. When I asked him about price and size difference he kept saying it was all the same and the only difference was the forested site got a fireplace for free and it would follow me however we never did get it. How wife at one time during the argument came out and said she would give us a refund for the difference and he told her to shut the hell up. He then told us to either take what we were given(at the lesser price) or take a full refund and leave. I later discovered that the owner has a history of confrontations, as noted in various reviews, which further dampened our experience. In conclusion, the forest and prime sites are not worth the price of$125 per night. I also never received the promised fireplace, which was an additional disappointment. Having booked in March for an August stay and specifically choosing the forested site, I expected a much better experience. Overall the difference in price between what I booked and what I got was$135 for the 4 nights.