Adventure Bound Campground Gatlinburg
Reviewed Dec. 7, 2023

Staff wil STEAL and DESTROY your belongings!

Staff will STEAL and DESTROY your belongings!!!! I had booked a two night stay and was so excited to end my vacation here as it looked like a beautiful campground and our site was right next to a stream. My fiance and I camp in our roof top tent that is connect to the roof of my car, and on the first night there was a rain storm. The following morning, we unclipped our waterproof rain cover from our tent, laid it out to dry on our site with a few other belongings(towels, mats, etc.) and placed rocks on each corner of the cover and nicely hung our towels out to dry(the manager Mary Sprague informed us when we checked in that we were able to leave belongings on our site out as long as nothing was food related). When we returned that evening, our site was completely empty and our Thule waterproof rain cover was taken. It was raining again on our second night and we needed the rain cover in order to open the tent, or else it would get soaked. We called the manager to inform her of our situation and how our belongings were missing, and long story short one of the groundsmen removed all of our belongings from our site because he was"under the impression that we had checked out early", despite there being no confirmation of us saying so and we had left our site and our belongings in an organized fashion, not haphazardly and looked as if we had left in a rush. We were told by Mary Sprague that the groundsman cleaner had thrown our cover in the dumpster early that morning, so that evening they went digging through the dumpster in order to retrieve it. The craziest thing, they had saved our used, wet towels but threw away an almost$200 Thule rain cover??? Does not make much sense as to why they would keep the towels but throw away the cover, unless the groundsman took it for himself and they made an excuse of it"being thrown away in the dumpster" because at first they were not going to look for it and wanted to give me a$10 blue tarp and send me on my way. I argued that the cover fit specifically to my tent and it wasn't just one that you could pick up at Walmart. They finally went and got it and brought it back and it was covered in disgusting, foul smelling stains. Their attempt at cleaning the cover removed the polyurethane coating in which made the cover waterproof. Not only that, wherever they sprayed chemicals or the cleaning solution, it stained the entire area, changing my grey color to a nasty yellow and was sticky to the touch. I was given back the cover in a sopping wet, stinky ball with a shrug of the shoulders and told"sorry for this". I have left various emails in which no one has responded, and phone calls to employees who have told me that management will return my call, but nothing has been done. I am not only out an almost $200 rain cover that fit specific to my roof top tent, but I had to leave the campground that night due to the storm and spend another$150 on a hotel room. Would absolutely not recommend this campground to anyone unless they want their belongings stolen and damaged!!! Below are photos of our stained cover as well as an image of how we left our campsite that morning before our items were taken.

Month of VisitJuly
  • Review photo of Adventure Bound Campground Gatlinburg by Ashley M., December 7, 2023
  • Review photo of Adventure Bound Campground Gatlinburg by Ashley M., December 7, 2023
  • Review photo of Adventure Bound Campground Gatlinburg by Ashley M., December 7, 2023