Horrible experience. Booked the trip well in advance as the tail end of a two-week trip. Tried to change the reservation because we experienced RV trouble and had to delay the trip two days. There was no availability on the revised day. Hence, we had no choice but to cancel the reservation and look for something else. At that time, we were informed that there is a TWO-WEEK cancelation policy to get a refund. That is absurd for people that make plans for any trip. Management was rude. I later called to explain that their own reservation conformation said that any changes made within 72 hours carried a$25 fee- NO EXCEPTIONS. I was yelled at through the phone to check the website under cancellation policies. I was then scolded and told that was for CHANGES. Not CANCELLATIONS. After reading other reviews on this platform, I should have never even considered this place. Please read the reviews. Please do not patronize this place and keep them in business.