Booked over phone with Lori on 6/24/23. She took full payment of $938. Reservation for 8/28/23-9/5/23.
I cancelled, or tried to cancel this reservation on July 14,23 with Bob directly at the RV park. He said Lori would get back to me later that day. It’s been a week. I called and talked to Bob again, he was a bit dismissive and said it had to go through Campspot. I did NOT book with Campspot, I booked over the phone with Lori.
I have now emailed Bob, Campspot 5 times. I have sent several text messages to both Lori and Bob. I have called several times. NO ONE IS GETTING BACK TO ME.
I get being busy, short staffed etc, I’m in the restaurant business. What this business is doing is rude to put it mildly, also unethical.
I have read several other comments of a similar nature. Very, very disappointing.
I’m contacting my bank tomorrow as well as the BBB.