The hostess was very accommodating and friendly. We had a packaged delivered to the campground before we arrived and had no problems with it. Ice and laundry facilities are available. The sites were level and easily accessible, no shade but that worked well for us using the Starlink.  There were pull throughs and back in sites, I think there are tent sites in the field beside the RV area.  The sites were full hookup and clean. Campground is pet friendly,  with a large area to walk dogs beside it. The New River Gorge NP visitor center was approx 20 min away, hiking trails were close by.  We did not do shopping or laundry at this location but I did see a Walmart in the vicinity and I am sure a laundromat would be in the city too. The campground had a small common area with chairs and a fire pit. for group gatherings.