River Ranch Resort
Reviewed Jul. 4, 2023

Overpriced/Bad customer service/uniformed staff

I hate this place and will never go back. I did primitive tent camping for 2 nights with my 5 kids and a 5 mile float in a raft. It was over $500. The raft, by design, took on several inches of water so we couldn’t keep anything dry. Then, they didn’t have a pick up bus. We had to walk down the highway back to the office after floating for 6 hours and then waiting for an hour and even calling twice. The kids behind the counter don’t have a clue what is going on and are completely unapologetic when they mess everything up (our reservations, the float instructions, the pick up bus…). They made zero effort to make anything right and the counter girl even laughed at me for being upset. When I got mad and asked to speak to someone who knows how a business is supposed to operate she called security to throw my son and I out. We left early, ate the money and paid a different campsite down the street where the staff are friendly and helpful.

Site308
Month of VisitJuly