PLEASE READ THE FOLLOWING IT MIGHT HELP YOU IN THE FUTURE. While I was staying at this park and working there, I requested that the trees around my RV and the surrounding areas be cut down. This refers to the week of June 6, 2022. During that time, my manager informed the maintenance personnel that my limbs needed to be trimmed. Seeing the maintenance technician cut the limbs off the lady's tree in lot 31, I asked him to cut my limbs when he finished. He told me he would handle it since this was part of his duties. He was responsible for this task, so I trusted him! Despite my return from vacation the week of June 27, 2022, the limbs in my yard were still uncut. Therefore, another Maintenance technician informed me that a park customer had their limbs trimmed despite what he had promised. Although many requests have been made to remove my limbs, no action has been taken. Consequently, branches and limbs touching the camper's sides have scratched, rubbed, and dissolved the paint. My stay here, working for the park, provided me with an insight into how incompetent the management is. One of the biggest problems seems to be the parks employees' history of negligence and nepotism. An early morning tree limb struck my camper on July 9, 2022, causing permanent damage. I contacted the maintenance personnel and front desk clerk. In spite of my message being received and viewed at 5:55 a.m., no one responded until 8:20 a.m. The front desk clerk responded with this message; I let the maintenance manager know, and my brother know. Sorry about that. That's a slap in the face, especially considering he saw my text at 5:55am when we were barricaded in the camper. Although it was early, nobody seemed to be concerned about the tree and the damages. It seems unreasonable that no one would answer the emergency number, when half of the employees live in the park. I'd like to know why no one helped us cut and remove the tree. This is what you pay your employees for, right? Maintenance manager eventually appeared and told us that these types of trees fall continuously and that there have been a few that have fallen in the past year. At 6:20pm, the maintenance technician and new manager arrived to pick up the limbs that my husband and I had cut and stacked for them earlier. I feel as if my family's life was endangered because of the negligence of the park employees. By God's grace, we were not injured. I hope future customers will be taken more seriously by this company. I have incurred over $2000 in damages to my camper and have been told I would be reimbursed. The reimbursement has not been made, and nobody has bothered to contact me. I have sent them emails, but they have ignored them. You only had to make it right for me. You can expect the same treatment from Northgate as well. In the picture, you will see my damaged RV as well as the email asking for receipts for reimbursement. If you look closely, you can see limbs all over lot 31 RV. Avoid making the same mistake I did and ruining your property.