The staff ruined a nice weekend with my parents. If you enjoy crotchety old men coming into your campsite at 9am yelling at you then this is the place for you! 

My parents had booked an RV site with a tent. I checked in as the tent. This place has rules& fines for everything and they go over the entire page with you at checkin. I was told specifically by two women in the office at checkin that the rule for nothing on the grass did not apply to my tent and they charged me$20 for it. Put up my tent that evening next to my parents RV and went to sleep. Next morning we are enjoying our breakfast and time together and suddenly this guy in a golf cart shows up ready to fight. He approached us aggressively and immediately started demanding I take my tent off the grass. Of course my reaction escalated quickly bc of how I was approached. I told him that his office staff had told me specifically that my tent was allowed on the grass and I had paid to have it there. I told him I would move my tent but wanted a refund. Nope. No refunds. Get your tent off the grass or I’m kicking you out. When I continued to explain what I had been told by his office staff(who ended up being his wife) he looks at my dad and says“you better shut her up”. The brazen rudeness of this guy was unreal! My dad ended up going to the office with him where the woman in the office admitted her mistake and miscommunication. They told me I was not allowed on the grass and could instead put my tent on their gravel driveway only. I ended up just car camping that night bc I’m not going to sleep on straight up gravel. 

His behavior really put a damper on our day. If your version of customer service is to approach your guests in a fighting stiff arm manner you should be sweeping the floors& not interacting with customers. He apologized the next day which I appreciated but it still did not make up for the fact that he walked into our family breakfast and ruined it. 

There are many great places to stay in Colorado& this is not one of them. My 8& 10 year old said to me on the drive back to Denver“we didn’t like that campsite. It felt dirty& gross”. So that is the honest opinion of kids and they are right. The view of the mountains is lovely but the actual campsite, bathrooms, and grounds were not well maintained and the playground is falling apart. The grass however is beautiful, just don’t put anything on it!!!!