Glenwood Canyon Resort
B
Reviewed Aug. 20, 2023

Wouldn't give me a refund when I70 closed and I was unable to get there

Glenwood Canyon Resort

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Glenwood Canyon Resort

3.9

(987)

2-star hotel

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54321

3.9

(987)

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bob shoulders

Local Guide·20 reviews

just now

NEW

Tried to camp there last week on a trip out west but I-70 was closed by the Colorado Dept of Transportation at mile marker 116 because of a mudslide. I was coming from Grand Junction and the Glenwood Canyon Resort is at MM 119 so there was … More

Pamela Johnson

9 reviews·1 photo

a week ago

NEW

Vacation | Friends

Our camper van, fortuitously, broke down near the entrance of the Glenwood Canyon Resort. The Resort staff were very helpful in finding us a mechanic to have a look at the van; however, nothing could be done on the day. This circumstance … More

Hayley Brown

1 review

a month ago

Vacation | Family

We found this place by chance and it is probably one of my favorite places in CO. The place is keep incredibly clean. The bike trail along the water can take you directly to town is beautiful. There is a river rafting place right on … More

Glenwood Canyon Resort (Owner)

3 weeks ago

Hi Hayley! Thanks for your 5 star review. We can't agree with you more, our park is a favorite place for LOTS of people!

Cori Barnes

3 reviews

a month ago

Recently we booked our family event for 120+ people at the Glenwood Canyon Resort. Due to unforeseen circumstances (an accident closing I 70), we were unable to hold our event at Glenwood Canyon Resort, so I have split the review into two … More

Glenwood Canyon Resort (Owner)

a week ago

Thanks for your review! We're sorry that the accident on the interstate caused such a disruption to your plans. We were so looking forward to hosting our first big event! To be sure, there were issues that we needed to work out, but we had our team working dilligently to make everything right for you. We thank you for your review because it helps us to ensure that all of the proper steps and communication on our part will be better in the future.

bob shoulders

Local Guide·20 reviews

2 hours ago

NEW

Tried to camp there last week on a trip out west but I-70 was closed by the Colorado Dept of Transportation at mile marker 116 because of a mudslide. I was coming from Grand Junction and the Glenwood Canyon Resort is at MM 119 so there was no way to get there from the West. I tried to call the office but it was after 6 pm so no one answered. Found a place to plug in and called the next morning to get a refund and was told their no cancellation policy wouldn't allow me to get a refund even when the highway was closed in the canyon which does happen now and then. Their lame justification was that other people made it there last night and implied that I should have kept driving into a closed interstate highway and try to sneak through. Amazing. I lost the mobile signal while discussing and called back several times and left a voicemail but they didn't want to deal with me so this is my only option. So, unless you are willing to give them your money with no recourse when Glenwood Canyon closes, you are at risk of losing it.

Sitena
Month of VisitSeptember