We reserved site 1 and paid in advance based on the Recreation.gov photo, which was misleading. First this site is on a slope. The picnic table is level but there is no level place to put your tent, not even close to level. Secondly, surprise, you have to walk 500 steps uphill to get to site 1 from parking. We were disappointed but noticed the host advertised four vacant tent sites “first come first served.” The sites had level tent pads and were close to parking. Great! We’ll just swap our defective site for a decent one. Wrong! The host told us we had to pay for the decent site and would forfeit our defective site payment, too late to cancel. He said his boss at ExplorUS insisted on this policy. So we must pay double. Welcome to May Queen! We won’t be back.