Ocean View Resort Campground
Diane T.
Reviewed Aug. 17, 2020

Rude Staff. Prepare to be nickel and dimed.

Worst hospitality at a campground I have ever experienced! The staff was beyond rude (story below).  But about the campground first....It's very large and it has a pool and decent size lake you can swim in. It seems to mostly be catered to seasonals (perhaps that is why they treat campers so poorly...) The seasonal fees seemed pretty expensive in my opinion but I usually just camp anyway, only looked out of curiosity. You have to pay to use a shower so bring quarters! For a campground that refers to itself as a resort, I was shocked by this. There is also a unique payment structure for guests (day pass, night pass after 4pm, or day + overnight are all different prices.) and guests cannot come into the campground after 11, so bear that in mind. It's close to the beach but that's about the only plus of staying here, their staff was so unbelievably rude, we will never be back.

Story: My sister was staying here for a week so I came to visit the last day, to sleep in her camper. She registers me as a "guest" (no one mentioned the various guest levels when she registered me, but it didn't matter because the plan was to meet up, drop off my bag + get changed, and head to the beach anyway. I was not planning on staying at the campground for the day).   Morning of, she learns I won't be able to"check in" as her guest until 4pm.  So she just gives me her car pass so I can drop my bag off, change for the beach, and head back out. They stoped me at the gate, began interrogating me, and would not let my car in. I had none of the above information at the time so was extremely confused... They called the office to give a rundown of what I looked like, which was super uncomfortable. Nothing was explained and this is where I noticed the treatment towards me shifted. So then I pulled over to the office parking lot so the line of cars behind me weren't held up getting past the gate and to figure out what to do and that's when I started getting harassed by the employees. One woman started SCREAMING my license plate number over and over again across the lot. The attendant and office workers were not helpful at all, acting like I was some murderer on the loose. I tried to diffuse the situation by saying I'd just leave my car in the office lot& walk to their camper to change into my bathing suit quickly and they said I couldn't do that either! I wasn't allowed to STEP FOOT into the campground AT ALL. Bear in mind, all I was trying to do at this point was change into my bathing suit and LEAVE but they were so busy screaming at me the entire time that I'm not sure they even know what was happening (I sure didn't).  So I did ignore that crazy rule and told the attendant I'd quickly use the closest bathroom to the office to change and be on my way out. He LEFT his parking booth (with a line of cars waiting to get into the campground...) to start to follow me around. Threatening to call the owners, etc. I wish he had called the owners, I would have loved to speak with them!  I changed as fast as I could and honestly felt like a criminal the entire time, and go back to wait for my sister by my car in the office lot.  During this time I heard the same lady screaming at others in the parking lot (the parking lot is HUGE mind you, it's not like space for 3 cars...) Just aggressively YELLING at people left and right!  Everyone was confused and uncomfortable by her screaming, I have never seen guests treated this way.

The license plate screaming lady came back out again to start screaming at me in front of everyone that I couldn't stay here/ park here/ be here until 4. (The office lot is parked outside of the campground entrance, mind you). I said numerous times I wasn't staying, I was waiting to meet with my sister and head to the beach. She did not listen and continued to SCREAM at me that I couldn't park there. Finally I made a snide comment about their AWFUL customer service(perhaps an inappropriate word thrown in because at this point I was upset, uncomfortable, embarrassed and frustrated) in which she said "if you didn't try and cheat us we wouldn't act this way!" My sister was staying there and PAID for me as a guest, I just came too early to CHANGE my outfit - so where was I trying to "cheat them?" How dare they talk to and treat their guests like this. They treated me like I was a criminal the second I pulled up.  

I am still shaking thinking about it. Camping  (especially at a 'resort campground') is supposed to be relaxing and fun, a respite from the real world - not an anxiety inducing experience. Terrible.

Month of VisitSeptember