I had a medical emergency and had to stay in the area for a few days. After one night in the hospitals parking lot we found this KOA nearby. The camp ground staff were impressive in their help and understanding. They said they would make sure we had a site for our 45’ bus. Once in the site they continued to show care for how I was doing to the point of holding our site in case we needed to stay longer. I could not ask for better customer service. I give Mandi and Mark solid 10’s!
Now the bad. Many sites, like ours lack grass or weeds to keep down the dirt and mud. Tree stumps are left protruding inches above the soil level leading to a tripping hazard on the way to the restrooms and shower house. We had exposed roots in our site. I cannot imagine that the owners would not see these hazards and want to remove them for safety. Our elderly dog tripped and fell on one such stump. Sites are fairly close together.
For the price, I expect nice grassy areas not just at the sites but other larger expanses of areas around the park. I think the owner can do much better ascetically.
We would stay again but only for the customer service.