We called ahead and clearly explained we needed a full hookup site to test out our motorhome before a major trip. We were also told they had a playground and asked to be placed as close to it as possible. We confirmed that checkout was at 11 AM and were told if we needed a late checkout, it would be an additional$20.
When we arrived, we were one of the only guests there, yet they still insisted on charging a late checkout fee. Even worse— the site they gave us had only 30 amp electric hookup— no water, no sewage hookup— despite what we were promised over the phone. The“playground” was a complete joke: no swings, no slides— just a small metal structure with a few steps. Nothing like what is pictured or advertised. When we asked for a refund because the site was not what we were promised, the older woman at the front desk laughed and said,“It’s raining, the kids can’t play anyway,” and refused to refund us.
She offered a“credit toward a future stay,” which we obviously declined. There are only THREE sites in the entire park with full hookups, and they are right at the front gate next to the train tracks. As a military family(my husband is a disabled combat vet), it’s also worth noting they do not offer any military discount. Between the poor service, false advertising, and complete lack of accommodations, this place is wildly overpriced and absolutely not worth the three-hour drive we made to get there.
0/10 recommend. Save your money and go somewhere else. We left and stayed down the road by Pier 51 instead— a much better experience.
