I rarely write reviews good or bad on any business ever, but this one is a BEWARE situation and I feel that fellow campers/RVer’s need to be aware of the campground!!!!
It has been many years since we were last at this campground. I booked a sight online for a week, thankfully it was only a week! We arrived at the campground, setup our 5th wheel, attempted to set up the WiFi, only to find they have WiFi in the store but no WiFi was available for our site. I contacted the office, spoke with the owner, she said “I will send someone out there to check the “repeater” maybe something is wrong with it because we should have WiFi”, never sent anyone that we were aware of and never called me to confirm wether or not we had the WiFi working. I drove up to the store and this nice young man informed me that the further away from the store you will not get WiFi. I told him that I spoke with the owner yesterday and she said that she was sending someone out to check the repeater and we NEVER heard back from her. He proceeded to call the owner on his cell phone, of which I could hear her talking, he said bring your computer up to the store and login, then take it back to the campsite and you should be able to login”, so I went back to the campsite grabbed my ipad, then back to the store. I was able to login to the WiFi. Went back to our site, no WiFi. This is a problem for me, not having WiFi, not only for work purposes but also TV services. I called the store, same young man told me that you do not have WiFi, you will need to come up to the store for services. I said that was unexceptionable, we were told we would have WiFi, it is also advertised online and in your brochure. He said “I can’t help you, you do not have WiFi on your site”. I let it go until the next day.
The campground is NOT well kept. The grass/weeds was a foot long throughout the campground, it clearly had not been mowed in a few weeks. My husband took the dogs out on our site to go potty, he came back in only to find he had ticks on him and the dogs. Most likely because the grass hadn’t been mowed. After being lied to about the wifi and now the ticks, we decided that we would need to find another campground. We are 44’ long with an 8’ deck and being a Friday we knew we had some challenges ahead of us to find another campground, but we did, thank God!
I drove up to the office and informed them of our displeasure and that we are checking out. I said we will pay for the 2 nights we have stayed here but we would like to be refunded the balance of what we prepaid (almost $400.00 dollars), and a refund for $20.00, $10.00 for each gate key we were charged. The young man called the owner on his cell phone, she said she will not refund the money. I said to the young man that was unexceptable, and I want my money back. He said he can’t refund our money. I told him I will get my money back one way or another, and that I will warn everyone about the “real” situation of this campground, his response was “ok, have a good day”, and I left.
If you are interested in staying at this campground, I highly suggest you take a ride and go see it for yourself. They are very expensive, overpriced for the campground conditions and amenities , and services that are stated online and in the brochure are not accurate! If you want to save yourself the headache, disappointment and loss of your hard earned money, STAY AWAY FROM THIS CAMPGROUND!!!
Scout
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