We recently brought a group of ten campers to American Heritage RV Park because several of us had stayed there before and remembered it as a clean, well-kept park. Based on those positive experiences, we recommended it to our group and looked forward to sharing the campground with them. Unfortunately, this stay did not meet our expectations. Because sites are not assigned in advance, we could not choose sites that worked well for our group. Our 42-foot fifth wheel was placed in back-in site#136, which— like the other back-in sites— has a tree planted at the rear that prevents fully backing in. This left us very close to the road, with no way to park in front and no room to park alongside without blocking our steps. We first parked across the road in a grassy area but were told to move. When we parked in another group member’s pull-through site, we received a call saying two vehicles were not allowed— even though we observed several sites with two vehicles. The office directed us to the overflow lot near the front of the park, the farthest point from our site on the back row. When we asked to speak to the manager, we were told she works off-site. I emailed her asking her to visit our site, but she never responded. We were also told we could not put up a dog fence that extended onto the grass, though this rule was not posted anywhere. When booking months in advance, we requested that our sites be grouped near a cabin for one of our members— an 86-year-old woman in a wheelchair who requires oxygen. She was placed first in Cabin 5, then moved to Cabin 8 after a request for a larger and closer cabin. The second cabin was still far from our sites, down a hill and facing the woods in an unlit area, making it hazardous to reach at night, expecially for her. We also saw another camper with a rig identical to ours struggle to get into a back-in site, ultimately hitting a water faucet across the road, leaving the park without water for over two hours. These sites are simply not suitable for big rigs. While the park is clean, our overall experience was frustrating. Guests who book early, provide rig sizes, and pay for extended stays should reasonably expect sites that accommodate their camper and tow vehicle, and that group requests would be honored when possible. Large rigs should be cautious— the back-in sites are tight and maneuvering is difficult. Unfortunately, based on this visit, I cannot recommend American Heritage RV Park.