Same ownership, same deep disappointment. Do not be fooled by the rebranding.
I genuinely hate writing this because this property has so much natural potential, but I cannot believe it currently carries the KOA name. I did my homework before booking and hoped that becoming a KOA meant things had improved. They have not. It is the same management, the same issues, and the same disregard for guests—just under a new label.
To start with the positives: the frontline staff are kind, helpful, and clearly doing their best. Unfortunately, they are completely undermined by the owner’s behavior, which sets the tone for the entire experience.
We paid extra for an RV site specifically advertised as having a patio table and chairs. What we got was neither—just a small, wobbly picnic table sitting in direct desert sun.
The pool itself is nice, but it closes far too early, which is frustrating given the heat. The hot tub was broken during our stay, which was especially disappointing since we were looking forward to relaxing and stargazing at night.
The laundry facilities should have been avoided (sadly the main reason we paid to stay). The coin-operated washers left our clothes dirtier than when they went in—covered in sandy residue and grime. We now have to spend additional time and money finding somewhere else to rewash everything. Completely unacceptable.
I also want to call out something I saw in other reviews because it aligns with our experience: people mentioned issues with shower curtains being off or unusable. In our case, there weren’t even any curtains at all. So yes—those reviews are accurate.
Another surprise: the “meditation labyrinth” and small farm area (ostrich, pigs, goats) are no longer free amenities. The owner also operates the adjacent Harvest Host location and now charges for access to what used to be included perks. Between that and the smell in the desert heat, it’s not exactly the charming add-on it’s presented as.
And then there’s the owner.
We had a minor issue and called the after-hours number around 9:30 PM—the number they explicitly provide for guest support. An employee answered and was already handling it professionally when the owner took the phone from her and proceeded to yell at us for “making him get out of bed.” He then aggressively offered to “kick us out with a refund,” even though we never asked for one. It felt like a power play, not a solution. Completely unnecessary, unprofessional, and frankly uncomfortable.
If you somehow manage to avoid interacting with him entirely, you might get through your stay. But based on our experience—and many others here—that’s a gamble.
This property could be amazing. But until ownership changes or management practices drastically improve, it remains a poorly run park hiding behind a reputable brand name.
Avoid.
Traveler
