It saddens me to write such a poor review for a campground I once loved. I have been camping at Forester Campground in Sanilac County since 2005. We camp with a very large group of over 20 people. This year Sanilac County Parks allowed one person to make group reservations then each party called in and paid. This seemed like a good solution for those of us who camp in large groups and want to be by each other. However, they did not send us individual emails of confirmations. They only sent it to the individual who made the reservation. This has been a stressful year, and I could not remember what my dates were. I called Forester Campground. They told me I was due in on June 27th. When I checked in, the office staff told me I was due until the following day. I was upset, as I was given the wrong information. I asked her if I needed to pay today for the day. She said she would adjust it, since it was her staff that made the error. As I was setting up, the park manager, Steven Pozsgay came and said he“adjusted” our stay, having us leave a day earlier. This would have us leaving a day before our friends. I was very upset. He was not aggressive, but extremely unfriendly. He said if we wanted to stay another day would need to pay for it. Which, I offered when I checked in. I found out he reprimanded his staff for offering to accommodate us since the staff made the error. After serious consideration, time with our friends was more important than his attitude. So we paid for the additional night. When we went to pay, we tried to discuss with the staff why we were upset. In the middle of the conversation, the manager, Steven Pozsgay took his phone out of his pocket, dialed his phone and left the room. Leaving his staff with my sister and myself. His staff told us in his presence that our friend would no longer be able to make group reservations due to this mix up. The entire conversation deflected any responsibility of the park’s staff and management. Instead, they chose to attempt to manipulate me into feeling negatable about my handling of the situation. Last I checked, businesses were in the business of making business, not discouraging it. My sister asked what the penalty would be to cancel Labor Day and Halloween weekend. She responded that we would lose all of money we paid. Which is a lie. You are only penalized one day. However, this all could have been avoided had they sent us confirmation emails when we called in to pay. Or, Steven Pozsgay supported his employee’s way of handling the situation. Even if he would have come to me and said, she made a mistake. But no, he chose to be abrasive and inflammatory. Every year since Steven Pozsgay has taken over as manager there has been an issue with him. He is abrasive and confrontational. His management skills are poor at best. For over a year, the dump station was not operable, and he refused for campers without full hook up to dump in the full hook up lots that were vacant. If it weren’t for the location being on Lake Huron, he would lose considerable amount of business. We will finish our current reservations at Forester Campground but won’t schedule any further vacations there. We will only return when Seven Pozsgay is no longer the manager.
