ScoutEl Campo Lost Lagoon
What RVers Should Know: The Good, the Bad & the Ugly After 3 Weeks
We stayed at El Campo Lost Lagoon for three weeks, including multiple weekends and Labor Day, so our experience wasn't based on a single busy weekend. There are positives. The property is new, the main pool is nice, and we genuinely enjoyed the live music. Unfortunately, the overall experience—particularly the pricing and handling of a serious incident involving minors—left us unwilling to return. PRICING: We were quoted$1,500 for a month. Because we didn't know how long we'd need to stay due to my husband's job, we specifically asked whether our weekly payments could be rolled into the monthly rate if we stayed longer. We were told YES. We therefore booked at$650/week. We ultimately needed three weeks, but management refused to convert us to the monthly rate. We paid$1,950 for THREE weeks—$450 more than we'd been quoted for FOUR weeks. Different weekly/monthly rates are normal; our issue is that we specifically asked beforehand and were told the payments could roll over. Extended-stay RVers: get your rate arrangement in writing. AMENITIES/INTERNET: We weren't told when booking or checking in that essentially everything except the main pool would be closed. The hot tub required asking an employee to turn on the jets, which didn't always happen, and over Labor Day weekend bar staff told us it wasn't working. There was no included campground Wi-Fi available to us. We purchased the third-party service we were given information for and found it terrible. Bring your own hotspot if reliable internet matters. POOL/WEEKENDS: We enjoyed the live music, but during performances the main pool becomes much more of an event/party area. The stage and reserved tables, combined with people gathering near the stage, substantially reduce swimming space, and the speakers were so loud that normal conversation in the pool area was difficult. Across multiple weekends—not just Labor Day—we observed guests who appeared highly intoxicated, loud golf-cart music, profanity/adult language around children, and groups socializing beyond the resort's 10 p.m. music cutoff. Adults drinking and having fun isn't our complaint. Our concern was the lack of consistent enforcement and balance for a property marketed toward families. OUR BIGGEST CONCERN: During Labor Day weekend, our minor son's property was vandalized by another minor camper. When our son attempted to address it with the child's family, an adult family member became extremely aggressive toward him and appeared highly intoxicated when we arrived. Multiple minors witnessed the incident, including children 13 and younger. Management's immediate focus when we arrived was how quickly my husband had driven through the campground to reach our son. He was pulled aside, leaving me, our minor son, another minor child and the aggressive adult while the underlying situation remained unresolved. We ultimately called law enforcement. Multiple minor witnesses spoke with officers, and one child had recorded the incident and provided the video directly to police. Afterward, that child expressed fear of retaliation. Our son walked him safely back to his campsite, where I instructed my son to remain until I personally picked him up after another camper reported that members of the other family were driving around looking for the boys and asking where they were staying. We cannot speak to anyone's intentions, but given what had just happened, we took it seriously. Despite law enforcement responding to an incident involving multiple minors, we received no follow-up from management asking whether the children were okay or whether there were continuing safety concerns. The matter is currently being investigated by a detective. Because the investigation is active and minors are involved, we aren't publicly posting the video or other evidence at this time.bAfter I posted our experience on Google, the business account initially responded,“Sounds about right….😒” The response was later removed. I’ve included the original screenshot with this review and will allow readers to interpret the response for themselvesOTHER RV NOTES: The property is new, so there are essentially no mature trees or natural shade. We experienced a tremendous number of bugs. We also regularly heard repeated gunfire during the day; there is an outdoor gun/rifle range in the El Campo area, although we cannot say it was the source. You'll also hear nearby cows and roosters. BOTTOM LINE: The pool and live music were enjoyable and the property has potential. But after paying$1,950 for three weeks after being told our weekly payments could roll into a$1,500 monthly rate, unavailable amenities, poor paid internet, the recurring weekend atmosphere, and especially management's handling of the incident involving minors outweighed the positives for our family. We would not stay here again.
