Just returned from a week trip with two other families. We were all very excited to go here, it's been on our radar for a couple years now. Overall I would rate our stay there a 3.8 out of 5.
Pro's - site size and privacy. For a private campground the sites are large and well spaced out. We stayed on a premium site which is larger than their standard.
Cleanliness - all parts of the park were very cleaning. Bath houses were well kept.
The Pool- this is their best feature and is basis of most of their marketing material. Kids absolutely loved it and we spent several days poolside.
Cons- lack of activities, outside of the swimming pool there was not much going on during the day. For the price of this place we expected a packed schedule of activities. They had some stuff, but mostly just one thing in the morning and then something in the evening.
Not very kid bike friendly- Maybe the loop we were in just wasn't the best for kids. The hill was steep along with a loose gravel surface made it tough for younger riders to enjoy themselves.
Office staff could use a few courses in customer service. The last thing a customer that just spent $2500- for a week of camping with extras, (plus camping with two other families) wants to hear is a regurgitation of policy over a single $20- wristband for the pool. Ultimately, a manger did rectify our concern as the pool closed due to thunder about 30 min after the pass was purchased. We asked to get the pass for the next day instead and it was huge issue. It wasn't even about the money, more a matter of principle and how the request was handled by the staff there. This incident alone put a sour taste in our mouth.
In the end it was an overall decent trip, although l will likely not return to a Moose Hillock location again.