Made reservation on line in February. I called and the recording stated they where closed. Early March sent email using KOA site email address cancelling reservation. Got a call the night of the date we where suppose to arrive asking if we where still coming. I let the person on the phone we had sent an email early March cancelling reservation. I was told they never recieved any email. I was charged for the reservation.
Guess it is like a money garb. Definitely a reason why Canadians are not going to US. Wonder if the staff has the Trump label pins? If your that hard up for $$ glad I could help. Will make sure I tell everyone about how crappy this KOA is.