I'll start by saying I have a cattle dog and a lab. Both have a bit of anxiety but are otherwise well trained and medicated (after much consideration with vets behaviorist and trainers).
Campsite is clean, accessible, and accommodating.
This is my complaint:
Before making our reservation the dogs had been doing extremely well on their walks. Little to no reactivity for weeks. Still, I did my best to find a “more remote” site that still had electric.
I understood there may be some traffic, but I severely under estimated how much. I found the map and video tour very misleading and difficult to read.
We ended up very close to the main entrance and right next to the highest traffic road in the whole camp site. The dogs were very stressed and barked at every car that went by. We made every effort to reduce this with our training techniques including keeping them on short leashes in hand to redirect, and leaving the site entirely during prime check in hours.
The campsite staff asked if they would settle the first night and I had every reason to think they would after the first night, based on experience, but they did not. There was no other communication about the issue or trying to find a resolution. I acknowledge I probably could have been more proactive myself, but I had read the relevant materials and did what research I could ahead of time. Since I had not heard anything I believed we were within expectations.
Upon leaving we were approached by a member of the campsite staff that told us we were not welcome back, and the dogs should have stayed home, that they had numerous complaints through out our stay and we had been a nuisance to everyone due to excessive noise (I'm paraphrasing). I was apologetic as I was under the impression it was being managed well enough since we had not heard anything.
When we got home I sent a note to the management to let them know I found the conversation with the staff member to be unprofessional and unhelpful. I offered a few ways they could make things more comfortable for everyone. I had a neutral tone and was focused on solutions and preventing another circumstance like this for them. Their response was about the same as the staff member and actually I had violated several policies I was unaware of and had not seen until their mention in this email.
I say all of this to say, based on my experience, they expect dogs to be practically silent and extremely obedient. Also, if you are bringing dogs that need any kind of special accommodation to stay relaxed, I HIGHLY recommend calling ahead and ensuring you have what you need at your site and have understood the policies and map (etc) correctly.
The staff will not be proactive about offering solutions or communicating potential conflicts early which could prevent your visit from being as quiet and relaxing as you may have liked.
