Date of Stay: July 31 – August 1, 2025
Location: Shamrock RV Park – Reno, NV
Type of Site: Overflow lot, no sewer, limited shade, unusable Wi-Fi
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We are full-time RV travelers and Good Sam Elite members who chose this park based on its affiliation and proximity to the police department. We paid for a full week in advance and expected a safe, respectful experience.
Instead, we were met with aggressive behavior, bait-and-switch pricing, and verbal abuse from a staff member (appeared to be maintenance, not management).
• We were quoted $490 over the phone, but in person, my disabled-veteran partner was told $790.
• The park refused to honor both Good Sam and veteran discounts, even though both are listed.
• We were charged $52 for propane that was never disclosed before the service.
• When we calmly said we were getting the funds to pay, the staff member came to our RV yelling, then threatened to call the police—even after we paid.
• He screamed in my face, called me names, and got physically close. Only when I pulled out my phone to record did he calm down.
• Two other staff members began filming us, mocked us, and offered no support or apology.
• We now feel unsafe staying the remaining 6 days we’ve paid for, but have no other options as all other parks are booked.
This was one of the most traumatizing experiences we’ve ever had while camping. We’ve filed a formal complaint with Good Sam and have video evidence of the staff member’s behavior shift once he realized he was being filmed.
I would not recommend this park to anyone—especially solo travelers, families, or veterans. You deserve to feel safe where you stay.