ScoutGinnie Springs Outdoors
Thrown out with no warning and no refund
I organized a group camping weekend here October 2 to 4, 2026. My group booked and paid for more than a dozen campsites and approximately 40 people, all next to each other, so the people around my site were my own friends. On Saturday afternoon we were sitting in our chairs when a security officer walked up and demanded that I lower my music. Nobody refused. I was turning it down as I explained that the music was for my whole group and that the neighbors around us were all our people. I also asked who had complained. Instead of answering, he snapped,"You do what I said and turn the music down." I told him I already had. With no attempt to calm things down, he shouted that we were out of there and had 30 minutes to pack up and leave. Nobody in my group raised a voice or got hostile. We were polite and we complied, and we were still treated like criminals. When we went to the front desk to report how he had behaved, the clerk made it clear that our whole group was the issue and that they were watching us and that I had to leave. That told me this was never about one speaker or lowering the music. We were singled out while other groups were left alone. I even heard from others that were allowed to stay, that they heard Spanish music blasting at 1am AFTER QUIET HOURS! So, why were we kicked out? Discrimination! No refund was offered. They kept our money for a stay they cut short. We have held several events here over the years, about 8 visits in the last three years. There will be ZERO in the future. The springs are beautiful, but the way security and the front desk treat paying guests is not. My group is taking our events and our money somewhere else!
