Cleveland/ Sudusky Jellystone Park

The site is being renovated and a lot of work going on there. Bathrooms are terrible because of all the construction and minimal cleaning if they are even open at all. Staff is very new and friendly but this is not what we expected for a jellystone park. They didn’t have a yogi bear costume for my 2 little girls who were extremely disappointed. We had to tell them that he was sick. I will not be returning to this park for at least a few more years.

No longer a fan. Our family camped in the park prior to it becoming a Jellystone Park. Once it became a Jellystone it definitely switched gears to appeal more to weekend guests than seasonals, but it was still fun, clean and friendly and worked for my young family. Until it didn't. In May 2021 Great Escapes Rv and Resorts LLC purchased the park. Since the change in ownership everything about the park has gone downhill. The first thing you'll notice when you pull into the park now will be all the bright beautiful attractions. However, if you look a bit deeper you'll notice the lack of seasonals. That is because we all were told on Father's day this year that we weren't as important to the corporation as the overnight guests who throw hundreds of dollars a weekend at them. We were given the option to possibly stay on as seasonsls, unsure how many spots they would have at that time. Late in the summer we were given our contracts. The contracts included a lot of spelling errors and a huge price tag. Reducing the 100 seasonal spots to 33. Outside of the park. Nearly$1000.00 more. Oh, and while you can't have decks or your own sheds- you can pay an extra$500 to keep your golf cart. It would have been something to consider if the pool hadn't been closed so much this summer due to out of control algae growth and a broken rope dividing the deep and shallow ends. There were so many more issues too numerous to post here. They began charging a price for guests that wasn't even listed on the website. That's just bad, shady business! The website said$10 a guest a day and over memorial weekend with no notification or update to the website they started charging$20.00 a day a person. I had to get corporate involved because that wasn't sitting well with me. Next year though we were notified it will be$35.00 a person, per day. We also were told on Father's Day at the meeting by VP Kelly Jones we had until April to have our things removed from our spots if we were not staying. I asked her twice to be certain we understood that April was the timeframe(All of this is on video, we recorded it as a group so we all had the info) And when we got the contracts, the date to have everything removed was bumped way up to Nov. 1. That is how this company operates. Without integrity or honesty. Good luck to Jellystone seasonals everywhere because you offer no value to them. And if you think they care about overnight guests more, not really. It's not about you or your safety. It's only your money. There was a scary incident with a small child getting his leg tangled in the rope upside down on the lake wibits on the far side where he couldn't be seen from the beach. His head was under water and the fountain was left on so his exhausted cries for help when he lifted his head out were completely muffled. He was only saved because seasonal campers on the other side of the wibits jumped into action. When my husband went to the lake attendant to explain what happened her reply was"Well he had a life vest on!" That was a horrifying and ignorant enough response for me to pull my family from this park for next year. The response from the park on trip advisor says parents are required to be with their children. But 1.) That's not listed at the lake rules and 2.) It isn't enforced. And 3.) Even after this there were many times they forgot to turn the fountain off. A near tragedy wasn't enough reason for corrective action. That's because only your money and photo ops to make more money for them actually matter. I get it's a business. That's what businesses do, make money! However I've been a part of many businesses that cultivate a spirit of community. It can be about more than just the almighty dollar. But not here, not at Cleveland Sandusky Jellystone Park.

This was the first place we had ever taken a camping vacation and the staff at this place did not disappoint. My kids were spoiled here. The staff went out of their way to make sure we had a great time.

I had a couple small issues with my camper and staff were right there to assist and to get things back rolling. Being new to owning the camper, I was grateful for their knowhow.

A place we will for sure come back to visit!