I’m not sure if this is typical of Thousand Trails/Encore or not. The location is wonderful, as far as it’s close to interstate 64 providing access to Williamsburg, Richmond and Virginia Beach. Getting to the actual “resort” is difficult, hard to find and small roads. The sites are close, many are not level, not very big rig friendly and satellite is near impossible due to trees. It is unfortunate that it feels too residential, more trailer park feel. On the up side, the staff is friendly and try to accommodate as best possible. Activities abound including game room, indoor & outdoor pools, corn hole, basketball, beautiful putt putt course and adult/child activities. Suggest calling over online booking.