I don’t like to leave bad reviews where I have not stayed. But, any review of a place should start with customer service.

I emailed this KOA requesting a tent say. I half-hour later I received an email back saying there were two sites but that I needed to call to reserve. I called promptly spoke to a person named Judy, her demeanor was less than encouraging. I relayed to her what the email had said and she barked at me and said we don’t send emails concerning availability. I said but I have one right here saying that you do have two tent sites. She said maybe we do have two tent sites but we don’t take emails, then she promptly slam the phone down and hung up on me. I emailed back and explain the situation at which point I was told sorry all tent sites are now unavailable.

Times like this I wonder, was it me? But I also realize that the year 2020, social distancing, pandemic, is also causing a rush on outdoor tent sites. There is stress all around. But, common courtesy should always prevail when you are customer facing.