In need of some updates and procedural changes, but ok
We stayed here for just under a week in June. Everything on the website looked impressive, clean and full of amenities. When we arrived, everything looked so run down and wasn't as described. For example, they advertise having a rock wall.. which is a hollowed plastic preschool-type structure not more than four foot tall, meant for very little kids. The playground itself is very run down and all of the plastic is sun bleached. The indoor pool and hot tub are nice features - except for the fact that the tub has an odd tile arrangement (see pictures) and that both the pool and hot tub close at 6pm! Super early and such a disappointment for the kids. The jumping pillow isn't fully inflated and was very dirty. I also noticed that one particular staff member persistently drove his golf cart around the grounds over and over all day and into the evening, stopping frequently to talk to everyone..being friendly is one thing, but this came across more like micromanaging campers, asking questions about when they were leaving and reminding them to not leave welcome mats where they might touch the grass. It just really took away from the vacay vibe and honestly annoyed me. The kids did love the rental recumbent bikes!