My family and I have stayed at a KOA in Mystic, CT multiple times as a last resort. The service was terrible, grounds were terrible, and the amount of noise day and night were brutal. Naturally we had a bad taste in our mouth when a spot became available at Quechee KOA for memorial day weekend but didn't have another option. From the second we pulled into this campground we were greeted with 5 star service and friendly staff. A woman met us at my truck and checked us in and we were then guided to our site by a gentleman in a light utility vehicle who then marshaled us into our spot. Workers were scattered around tending to the mulch beds and planting new flowers. Within the hour we were sent a text asking if we needed any supplies such as firewood and ice. Our firewood order arrived within minutes with a big smile and even took a few minutes to chat with my young son. At one point over the weekend I sent a text to order firewood over two hours past the office closure. We received a text that the office was closed, bummer! Lo and behold a gentleman STILL showed up with our wood! Overall we were very happy with our stay and have already reserved our spot for next Memorial Day Weekend.