This company and RV site have horrible customer service. If something comes up and you are forced to cancel, you can call them repeatedly, and they won't answer. You can leave a voicemail; they won't return it. When will they contact you? When they call to ask why you didn't show up for your reservation. Then they will tell you that despite your attempts to cancel, they will not give you a refund; instead, they will provide you with a credit that they know you can't use. This is unacceptable and an example of horrible customer service; also, it is a borderline scam. Do not use this campsite.