Cedar Canyon Retreat RV Park and Campground
Conni C.
Reviewed May. 14, 2024

BEWARE

BEWARE- BE SURE TO CONFIRM YOUR SITE IS STILL WHAT YOU RESERVED. THEY MADE CHANGES WITH NO NOTICE. I made return reservations in Dec 2023 for Memorial Day weekend for a long pull through. Sometime between making the reservation and May 2024, the owners decided to turn the ONE pull through campsite into TWO back in sites with no notice. I cancelled for that reason(what I reserved was no longer what I reserved) two weeks before the reservation date. The cancellation policy does state there is an 8.00 cancellation charge, but I felt/feel that because THEY made changes to what I reserved, my reservation was no longer valid due to THEIR change not mine. I requested to cancel and asked them to waive the 8.00 cancellation fee since what I reserved was no longer available. It was THEIR change, NOT MINE. THEY REFUSE to waive their fee even though they are to blame. It's not the 8.00, it's the principle. Fortunately I was able to find someplace else for a holiday weekend with two weeks notice. They obviously choose money over customer service. BEWARE.