Shady Business Practices
Place is not consumer friendly and service staff is rude. Throughout the online reservation process nothing is disclosed regarding the terms and conditions. After they take and accept your money, they email you a link to the terms and conditions which MUST you must click ACCEPT in order to stay. Immediately tried to cancel as I didn't agree with some of the terms and they take a$50 cancelation fee. I call not disclosing this information prior to accepting payment, forcing acceptance after the fact and then refusing to return payment a shady practice. An upfront honest business would disclose this and provide a checkbox for you to agree to these terms before they collect your money. They basically twist your arm into signing to the terms and conditions if they already have your money, but refuse your stay and refused to refund in full if you won't sign.