We were so looking forward to staying here. The pictures online looked amazing! Once we arrived we were a bit disappointed. We arrived at 5 pm. Office was already closed and no packet or information was left for us. Had to pull into a random site for the night. The following morning a young girl came knocking on our door. Explains that they had no way of reaching us the day prior. Hard to believe when they had our phone number and email address. Anyway, we were told we had to move sites. Not once but twice. This was during our four night stay. Then we find out that the lazy river had been drained. So many of the amenities that were supposed to be available weren't. Had I known I wouldn't have even booked with these people. Such a shame. It seems like this place used to be great.