We didn’t actually stay here because after I booked I realized the water park is not open during the week although it had officially opened the week before. My mistake for not looking closer. However when I went to cancel our reservation which I had just made they informed me I would be charged a $25 cancellation fee and a $5 fee for booking online. The fine print said I would only be charged $10 for canceling because it was far enough in advance. They also tried to convince me to leave my booking as credit to use in the future but I think I’d just prefer somewhere more upfront with their policies. Any how, just a heads up to check that the water park is actually open before you book and don’t expect good customer service.