Booked a place to stay for vacation and ended up having to cancel in enough time for a refund. They said they would do a full refund wait 10-15 business days. Waited the time frame and no deposit was made. Ended up calling and they told us to email someone, emailed said person and haven’t heard anything. Careful if you might end up canceling cuz they will take your money. Just seen another post where the same thing happened with someone.