Buddy Bear In The Smokies Campground
Reviewed Sep. 3, 2024

Management made stay terrible

We should have heeded warnings in other reviews and avoided this place. Managers are lazy and rude, do not respond to messages calls or texts. Moved our booked spot without speaking to us and told us it was an upgrade, it was not in a spot we desired due to having a toddler near the busiest part of the park. They had someone else parked in our spot so we had no choice. We had to figure this all out ourselves because when we got there no one was around and they simply left a map at the door with a different site number on it. The WiFi password was never sent and management did not email it until the next morning. The bathrooms were newly renovated but no shower curtains and were dirty. The pool was closed both days and locked, no notice given to campers. Email said pool was to be open. There are nice common areas that look very inviting, but whenever you go near them, a camera loudly broadcast that you were being recorded, and this continues all around the building with multiple cameras it just makes you feel very strange and unwelcome … When we finally reached a manager she was rude and told us that it seems we simply aren’t happy and that we could vacate immediately with a refund. We declined, as it was 8pm and we had a toddler asleep and a fully set up camp. This was truly the worst experience and expensive for the type of park that it is. Anywhere else this would maybe be a $40 at night stay however it was $90 a night here. From the photos, we thought this park was out in a quiet part of the country, but it is not and is on the edge of a city with a lot of traffic and an intersection with a Walgreens for a view..

Site23
Month of VisitAugust