We went for the first time last August. We thought the staff was friendly. The pool is probably one of the cleanest. The kids loved the arcade and the candy scavenger hunt. Gorgeous night skies. My only two complaints would be no golf carts allowed and while we were in the pool, random people who weren’t staying came in and used the pool. They were rowdy and vulgar. At one point, one of the kids threw a large landscaping rock into the pool. I would suggest someone monitor the pool area so that the paying guests can enjoy with their family. We do plan a return visit. The area is very pretty!