As I walked into the office to register on a slow Monday afternoon, a young lady stated she would help me. No hello, my name is, how was your trip? All business, no personality. She goes through a check list that I have to sign off on, gives me my paperwork and proceeds to show me how to get to my site using a camp map. No escort whatsoever.

I get to the gate to get into the campground but the swipe key box is out of reach for a Class A motorhome driver. So my wife has to exit the coach and swipe the card for the gate to open. As I proceed, my right rear wheels hit a major pothole and rock my Motorhome (can't avoid it) BTW - there is a guard house at the gate but it is used for storage, not housing a guard to make entry easy.

Site is roomy and level but not worth the price. The site is gravel as well as the roads but couldn't be any further from the office. Cell phones have no signal and the campground Wi-Fi sucks. 

Don't bring a golf cart because you will not be allowed to use it unless you can prove your handicapped but …… you can rent a cart from the campground.

Laundry mat has 6 washer machines but 3 are out of order. Those working are being used by housekeeping to wash sheets and towels for the cabins. A manager was approached but he was useless because there are no washer/dryers for housekeeping to use so the customers are at the mercy of housekeeping.

Amenities: food truck closed, Seneca Trails water park can be used for a fee (should be in campsite fee) Pirate ship jungle gym useless - 2 broken slides.

All in all. Worst KOA I ever stayed in. KOA corporate must have a very low standard when rating this park a resort.