Liars Thieves
Beware! The people running this business are con artists, liars with no ethics and no morals. I booked for a Glamp Tipi for 1 night for an overpriced $440. The evening of the reservation, they texted me and said that their "power is out" on all the furnished tipis and told me they have an RV instead. I said I did not want an RV because we already have one but really just wanted the tipi experience. Lori told me that she could only offer me what they have or we could just cancel. I said I will just cancel then if they can't provide what I booked for and then asked her if I will receive my refund within a few days. She said "yeah definitely". 3 week later, I noticed I still have not received my refund. I left her a few text messages, it shows that she read them but she did not respond. I called their toll-free number and Daniel answered. I explained to him what happened. He said that Lori no longer works there anymore and she probably didn't respond because she doesn't care. He said he will take down my name and number and check the system and call me back tomorrow morning. He never did. The next day, I called him back several times throughout day and he never answered the phone. This is such shady business practice. At this point, I got really worried that I'm a victim of fraud and that they have stolen my money and hiding now. I started to look up the online reviews and noticed all the negative reviews were similar stories to mine. I texted Lori again confronting her and she finally replied "I'll check back with the cancellation department and let you know when I hear about your refund." Obviously she is lying because Daniel just told me she no longer works there! And of course she never did check and never ever got back to me, even when I texted her multiple times to follow up after that day. How can they think that they can just steal innocent people's money and run off and get away with it?! I called my credit card company to dispute the charges because this business refuses to cooperate and refund me for a service that they could not provide. I called them a hundred times and through other avenues and they clearly are avoiding me. I know there are many others like me who have been scammed by them. We should all band together and take legal class action lawsuit because what they are doing is wrong and so that they don't keep doing this to more people! I found so many fake reviews they did for themselves to offset the ton of negative reviews they receive. There are obvious telltale signs that the positive reviews are so fake. They are a huge disgrace to the genuine Blackfeet Tribe community.