Booked over phone with Lori on 6/24/23.   She took full payment of $938. Reservation for 8/28/23-9/5/23.    

I cancelled, or tried to cancel this reservation on July 14,23 with Bob directly at the RV park.  He said Lori would get back to me later that day.   It’s been a week.   I called and talked to Bob again, he was a bit dismissive and said it had to go through Campspot.  I did NOT book with Campspot, I booked over the phone with Lori.

I have now emailed Bob, Campspot 5 times.   I have sent several text messages to both Lori and Bob.  I have called several times.  NO ONE IS GETTING BACK TO ME.

I get being busy, short staffed etc, I’m in the restaurant business.    What this business is doing is rude to put it mildly, also unethical.   

I have read several other comments of a similar nature.  Very, very disappointing.

I’m contacting my bank tomorrow as well as the BBB.