Rude and unprofessional
I have called and left messages for over 3 weeks trying to inquire about a spot for our camper. I never received a call back. Today I drove there and walked in to inquire. Shay didn’t make eye contact or acknowledge me for several minutes after previous guest left. I waiting for her to acknowledge me before interrupting her. When she asked how she could help me I explained my situation of need a place for our 43’ camper. She responded to me like I was inconveniencing her and said what kind. I gave her the make and model she said she didn’t care what make and model but is it a class A,B, C. I told her and then mentioned I hadn’t been able to reach anyone - she said she is the only one working and her two bosses had COVID and they were very busy. I explained I understood that but was confused as to why no one was contacting me back after so long. I explained we needed a place for our camper for as long as possible because my husband is working in the area she asked me if “I” had an attitude. I said no but maybe me explained my experience was giving her that impression. I also explained that I had to drive all the way over here (2 hours) she said well I didn’t get any emails from you or voicemails so I needed to take it up with someone else. So I asked for the managers names and hers. She then told me 4 others were on a wait list ahead of me and asked me the dates I needed, Again I said as soon as possible for as long as possible. She said she needed a DATE. She said I don’t know your life I don’t know your needs. I explained that I have have told her a few times now and wasn’t sure what date to provide her. I said tomorrow’s date and she made an disgruntled noise. I walked out knowing she wasn’t putting me on the list…..so I started this review at which time Mark came up to my car window knocking hard and told me to get of his property. I said that I would as soon as I finished the message I was typing. He pointed his finger in my face shook it and told me to get off his property right now I told him I would as soon as I was finished and if he didn’t leave me alone I would call the cops. I ended up calling and explaining the situation but I was ok and about the leave after I got myself together from the Adrenalin. As I was leaving a sheriff pulled up - I tried explained what had happened but Mark interrupted a couple times and the sherif kindly asked him to let him speak with me and then he would speak with him. I explained the situation and that I would be back. I am not sure if Shay is new but the voicemail is full and the other recent reviews online I have seen don’t show her in a positive light either so I am guessing this is a new problem they will need to get under control. The park itself looked nice but we will not be staying there due to the disrespect and unprofessionalism of Shay.